In January of 2014, in our constant effort to be the best salon in NYC, we began sending surveys to all our clients so we can get feedback regarding their experience. Here are the rave reviews we have received from our clients. Thank you all for sending us so much love!
"This is the best salon ever! The staff is wonderful, skilled and totally professional. My hairdresser is Diana, and she is a true artist! She listens to what I would like, makes suggestions which are always amazing, and the outcome is consistently fantastic. Since I have been going to this salon, I am constantly receiving comments about how great my hair looks! I highly recommend this salon to anyone seeking a great experience and skilled stylists!"
"The haircuts I get from Diana are the best I've had in 15 years in New York City."
"I always get the best cuts from Diana and it's a short walk from home. Very low stress environment."
"I've been going to Diana fro about three years now for my cut and she is excellent. I live I Battery Park City and used to go to Tribeca for a more expensive cut. She does a better job and is just a lovely person."
"My experiences at Vince Smith salon are consistently excellent; the staff is highly professional, very warm and friendly. My hairdresser, Diana, is absolutely amazing and I am always delighted by the results."
"Vince Smith Hair Experience is always a pleasant 3 hours of my life. Several years ago, Vince finally solved an on-going problem that I was having with my hair coloring process. Since then, I am always happy with how my hair looks and feels. The staff is pleasant, helpful, and attentive. I rarely have to wait more than a few minutes before Vince is ready for me when I walk in the door, and once the work begins, it always flows smoothly and I'm never left waiting for the next step to begin. I appreciate the fine work done on my hair and really like how involved with and supportive of the neighborhood Vince is."
"Jackie was terrific"
"The staff and the service was excellent They are also very gracious and make your experience very pleasant."
"The staff was friendly and sincerely wanted me to relax and enjoy my time at the salon. As a new client, Vince listened to my concerns and spent time assessing my hair. Repeat visits have only strengthened my strong recommendation."
"I was extremely happy with the salon and everyone there. I was especially happy with Jackie who did my hair, she is an excellent Artist and gave me exactly what I wanted, if not better. I highly recommend this salon on every level."
"I love the Vince Smith Hair Experience because: 1. Vince always takes the time to evaluate the state of my color and cut when I come in. He does a little personalized market research: "How is it working for you?" "What would you like to change, if anything?" He never assumes anything and he's always willing to use his skills to make the cut/color the best for me. 2. Natural and healthy hair products are used. Vince keeps up on the latest research and findings. 3. Despite being an NYC salon, there's a family/neighborhood fell the VSHE."
"Fatima was amazing !!!"
"Friendly and very professional!"
"Great advice from Fatima regarding my hair colour and the colour process she recommended. I am really happy with the colour, cut and also condition of my hair after today's visit. Thank you!"
"Thank you, Vincent, for a wonderful first visit to the salon. Although it was my first, it most definitely will not be my last. It is nice to have such a professional salon in the neighborhood."
"Diana is my stylist and she is just amazing. The entire staff is wonderful and welcoming. I highly recommend Vince Smith Salon for anyone seeking quality service in a wonderful environment."
"These guys are the best. I've been going here for 10 years and the service is great. I always walk out feeling beautiful."
"Great service and fair price! Staff is very nice. I would definitely recommend to a friend."
"The email reminder to schedule an appointment is appreciated."
"One of Vince's biggest strengths as a hairdresser is the ability to brainstorm with the customer what the next steps should be, especially in the situations where a change is being made to an existing color or cut. The result is a wonderful experience in that you as a customer fully participated in the creation of your new look and you leave the salon feeling and looking great. This is why I continue to come back to Vince and his terrific staff of people. They truly care about the experience you have as a customer."
"Service was perfect"
"Vince is very talented and pleasant. Everyone is polite and courteous. The salon is nice and clean. Good music is playing and there are good magazines. It is in a beautiful area, Battery Park. "
"Have never been disappointed after an appointment at Vince's … and have been a steady client since I moved to New York many years ago. All the staff are amazing and I would highly recommend the Vince Smith Hair Experience to anyone seeking a great hair experience!!"
"I absolutely love going to this salon"
"I highly recommend this salon for anyone seeking a welcoming environment in which stylists are highly professional and skilled. Diana is my stylist and she is just amazing!"
"I've been coming here for over 10 years and have never been disappointed."
"I have been frequenting Vince Smith since 2003…whenever I'm in town and for a long period on a steady basis. This time I actuall emailed Vince from Europe about helping me with my color while I was here – he took my formula and matched it to his own wonderful products and Jackie, his hairdresser who deserves accolades galore made me a happy customer. Apart from this it is so pleasant to return there because each time it's like returning to friends. Thank you Vince; thank you Jackie and hi to all."
"Thank you Vince. You always make me look gorgeous and lots of people tell me so after you get finished with your handiwork."
"Nice staff and great service."
"I've been going to Vince Smith Hair Salon for over 14 years and I have never been disappointed with my color and cut and with the professionalism in which they conduct their business – They are always friendly offering coffee and if you want to wind down have a glass of wine."
"Jackie's results are always very consistent. She's very knowledgeable and when I leave the salon, I'm always very pleased. Everyone is very professional."
"Vince Smith salon is the BEST. My color has never looked so good and their stylists are excellent. I highly recommend them!"
"Excellent salon with overall very positive vibe. Jackie and Fatima pour their hearts out to serve their clients. They are always giving positive suggestions about Hair styling and Make up – an area in which Jackie is a Maestro. Warm and friendly atmosphere. I have been coming here for the last 14 years and would strongly recommend to anyone downtown. Diana is excellent as well. Vince, of course, is a master of the craft and the wind behind the sails. All the best for a bright future."
"Jackie is amazing!!"
"Fatima is fabulous!! Vince is a super gracious host—great experience today and I'll be back!"
"Vince takes time to speak to his clients, to make sure he understands their thoughts around the desired end result. If you're looking for someone who is knowledgeable, on trend and skilled… see Vince. He does excellent work!"
"Everyone at this salon is friendly and helpful in addition to being talented stylists. Vince is just the best!"