In January of 2014, in our constant effort to be the best salon in NYC, we began sending surveys to all our clients so we can get feedback regarding their experience. Here are the rave reviews we have received from our clients. Thank you all for sending us so much love!
"The very best salon in the BPC New York"
"I always have a great experience at the Vince Smith Hair Experience. Vince treats customers extremely well and listens to their wants and concerns. I find that the Salon is pretty flexible in terms of scheduling and accommodating people for appointments."
"The salon is lovely! It has a great vibe. The people who work there are all upbeat and friendly. My stylist took the time to talk to me about my hair type, the look I was hoping to achieve and what his thoughts were, before sending me over to the sink. During my hair wash, I go a great scalp massage. Super relaxing! My cut and blow dry came out great! Will definitely return. Another bonus – the salon is open late! The Vince Smith Hair Experience is a gem of a find in NYC. Highly recommend!"
"I have known Vince for over 20 years and I know that when I visit his salon I will come out totally satisfied with my experience. I don't even have to tell him what I want. he knows my hair better than I do."
"Amazing service. I love Vince. The ambience is great!!!"
"I've been going religiously for 3 years now, and I always have a perfect color and great cut. The customer service is amazing and all the stylists are professional. I definitely recommend the salon."
"Great stylists and very warm welcoming. Lovely receptionists."
"Clean, professional and accommodating."
"I can only say great things!"
"Vince is wonderful, innovative and listened to exactly how I wanted to grow my hair. I told him my lifestyle and how my hair needed to work for me "quickly". He understood and my hair looks beautiful and my husband has commented several times at how pretty my hair is. Thank you Vince and Staff!"
"This is a great salon! Vince always gives me a great cut and highlights, and he runs a really pleasant and professional salon. Highly recommend!"
"Great small salon with large salon talent and service. Even if it wasn't local I would go here"
"Online booking is awesome! Thank you so much for a great cut again Vince."
"Very calm, clean and pleasant environment. Vince & staff are very professional & sweet. I'll definitely go back & refer friends."
"Amazing! And the support staff are all wonderful! Your keratin treatment [Cezanne Perfect Finish] really has been better than others I have had- I referred my friend and she was treated with such enthusiasm and professionalism . We're both delighted! Worth the price, which is a bit more than I am accustomed to spending-"
"I always find everyone in the salon very friendly and helpful. Overall, a nice atmosphere. And I treasure Jackie as my hairstylist. I also appreciate Vince's efforts to help the local community."
"It was my first visit and I could not have been in better hands. Jackie was great! Very personable and we hit it off. She also gave me a great haircut. She was the complete package. Will definitely be back!"
"Big fan of Jackie's and the wonderful work she does!!"
"You leave the salon feeling like a star!!!!!!!!!!!!!!!!! Thanks Jackie!!!!!!!!!!! Xoxo"
"Fatima is wonderful and there is a clear connection and support between stylist and staff"
"Every thing is a #10. Fatima is very good she understands and listens to what you want ."
"I always enjoy my experience at the salon. Fatima is truly the best!!"
"The shop is great….the stylists are extremely nice and very professional. My haircut is always outstanding (Thank You, Fatima!) I can't tell you how many compliments I get regarding my haircut. Thanks so much! Mary"